Privacy Policy

Privacy Policy

Introduction

Welcome to https://sunflower-hearts-bird-seed-bulk.feedersandmore.co.uk (referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information in alignment with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy covers all aspects of our website, applications, online services, and products offered under the domain https://sunflower-hearts-bird-seed-bulk.feedersandmore.co.uk. Please note that it does not extend to third-party platforms, apps, or services accessible through links on our site, as these have their own privacy policies that govern data handling.

Processing Activities

This policy is designed to guide you when:

  • Using our applications and services as an authorized user.
  • Visiting any of our websites linked to this Privacy Policy.
  • Engaging with us through communications like newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, which can include:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Data necessary for processing transactions, such as card details and billing addresses.
  • Financial Information: Records of purchases, refunds, and other financial interactions.
  • Purchase Information: Items you buy from us, quantities, and order history.
  • Mobile Device Identifiers: Unique device IDs or IP addresses to recognize your mobile device.
  • Location Data: Geolocation information if you choose to share it.
  • Feedback: Your responses to surveys, reviews, or feedback forms.
  • Social Media Information: Details from social media platforms when you interact with us on these sites.
  • Product Information: Preferences, comments, and product recommendations.

We gather this data through direct user input, interactions with our services, and automated technologies like tracking cookies. Additionally, we may receive personal data from third parties who have the right to share it with us, respecting their privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are categorized as:

  • Strictly Necessary: Essential for navigation and functionality.
  • Preference: Remembering user preferences and settings.
  • Analytics: Collecting information about how you interact with our site.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to manage or opt out of certain tracking activities.

Retention and Deletion

We retain personal data for as long as it is necessary for the purpose it was collected. Once that purpose is fulfilled, we securely delete or anonymize the data in accordance with applicable laws. Our retention periods are determined by legal obligations, business requirements, and best practices.

Security Measures

The Company has implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and at rest.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access to your data and its usage details.
  • Requesting rectification if your data is inaccurate or incomplete.
  • Erasure (or ‘right to be forgotten’) under certain circumstances.
  • Restriction or objection to the processing of your data.
  • Data portability rights, allowing you to move or copy your data.
  • The right to withdraw consent at any time.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team via email at [email protected] or by postal mail to the address provided on our website. We aim to respond promptly and provide assistance within applicable timeframes.

Changes to Policy

The Company reserves the right to update this Privacy Policy at any time, and we will post any changes on our website. We encourage users to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For all inquiries, unsubscribe requests, or if you have any questions related to privacy or data security, please contact us: